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Getting Started

Initial setup for customers

1 author6 articles
Shopping & Products

Guides to help you browse products, manage your wishlist, and place orders on ITLX

1 author5 articles
Ordering & Checkout

Guides to help you place orders, choose sizes and quantities, manage your order, and complete checkout on ITLX.

1 author6 articles
Design & Customisation

Guides to help you customise products, upload artwork, and manage your designs on ITLX

1 author8 articles
Order Tracking & Delivery

Learn how to track your ITLX order, understand order statuses, shipping times, delivery processes in South Africa, and what to do if your order is delayed or missing.

1 author6 articles
Warehouse Storage

A guide explaining ITLX warehouse storage, how to store items, request delivery, and understand plans, costs, and item management

1 author5 articles
Kitting and Assembly

A guide explaining ITLX kitting and assembly, including how branded merchandise kits work, custom kit options, minimum orders, and when to use kitting services.

1 author4 articles
Custom-Branded Websites

A guide explaining ITLX custom-branded merchandise websites, including what they are, their features, setup time, and why to use one

1 author4 articles
Account & Team Management

Learn how to set up your company profile, manage team members, understand user roles, and configure your business account settings on ITLX.

1 author5 articles
Billing & Payments

Learn how pricing, subscriptions, payment terms, and proof of payment work for business accounts on ITLX.

1 author4 articles
Returns, Refunds & Quality

A guide to ITLX’s return policies, warranty coverage, product quality standards, and how to report damaged or faulty items or manage workwear sizing and returns.

1 author5 articles
Reporting & Dashboards

Learn how to access reports on your ITLX dashboard and export your data for better visibility and record-keeping.

1 author3 articles
Security & Data Privacy (POPIA)

Learn how ITLX protects your data, uses cookies, and supports your data rights under South Africa’s POPIA regulations.

1 author3 articles
Subscription Plans

Find out what subscription plans ITLX offers and learn how to change or cancel your subscription.

1 author2 articles
Company Information

General information about ITLX

2 authors2 articles
Buyers Guide

Buyers Guide for ITLX Customers and visitors

1 author2 articles
Buyers Guide

Articles for ITLX Customers and Visitors

1 author1 article