Skip to main content

How do I find answers in the ITLX Help Centre?

How to find help articles, FAQs, and support options.

I
Written by Imaan Ashbury
Updated over a month ago

The Help Centre is your first stop for answers. It brings together FAQs, documentation, video tutorials,

and direct support options.

How to access it

Click Help Centre in the top navigation bar, or go to /help. You can also click the chat bubble icon (bottom

right of any page) for live support.

What’s available

• Search — type any keyword to find relevant articles and FAQs instantly.

• Popular Help Topics — Getting Started, Design Studio, Order Management, Billing & Payments,

Integrations, Security & Privacy.

• Documentation — comprehensive guides and API docs. Click Browse Docs.

• Video Tutorials — step-by-step screen-recorded walkthroughs. Click Watch Now.

Still need help? Chat with us using the icon in the bottom right, email [email protected], or WhatsApp +27 63 782 4536.

Did this answer your question?