You can request partial or full shipments of your stored merchandise on your schedule — weekly, monthly, or as needed.
How to request delivery
Contact our support team through the chat widget, WhatsApp, or email with your order number and the delivery address.
Can I ship to multiple addresses?
Yes. If you need stored items split across multiple delivery addresses, let us know the address and quantity for each. We will arrange separate shipments.
How long does delivery take?
Once you request delivery, items are typically shipped within 1–2 business days. Courier delivery then takes an additional 1–3 business days depending on your location.
Tracking
Each withdrawal is tracked in your ITLX account. Your real-time inventory dashboard shows exactly what is stored, quantities, arrival dates, and storage costs.
Still need help? Chat with us using the icon in the bottom right, email [email protected], or WhatsApp +27 63 782 4536.