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How does the ITLX AI Design Studio work?

Step-by-step guide to creating branded merchandise mockups in the ITLX AI Design Studio — what it does, how to access it, and how to get the best results.

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Written by Imaan Ashbury

The ITLX AI Design Studio is a built-in mockup tool inside the ITLX merchandise management platform. It lets you visualise your logo or artwork on any product in the ITLX catalogue before you order — so you can check placement, size, and look without sending files back and forth.

What the AI Design Studio does

The AI Design Studio is one of three features that make ITLX unique in the South African market — alongside the brand asset library and real-time spend reporting.

With the AI Design Studio you can:

  • Upload a logo or artwork file and position it on a product

  • Pull a logo directly from your Brand Asset Library

  • Preview the mockup before requesting a quote or placing an order

  • Save your design back to your account so your team can reuse it

How to access the AI Design Studio

You need an ITLX account to use the AI Design Studio. It is available to registered users on itlx.co.za.

  1. Log in to your ITLX account

  2. Open the product you want to brand

  3. Click the Design Studio button on the product page

  4. Upload artwork or select a logo from your Brand Asset Library

  5. Position the design, adjust the size, and preview

What file types work best

For the cleanest mockup and the smoothest move from design to production, vector files are best. Supported file types are explained in our artwork file types article.

In short: .ai, .eps, .pdf, or .svg vector files give the best results. High-resolution .png files with transparent backgrounds are accepted but may be less sharp at large sizes.

Getting the best mockup results

  • Use a vector file where possible

  • Upload your logo once to your Brand Asset Library so you can reuse it across products

  • Preview on a dark and a light product to check how your logo reads on different backgrounds

  • Check how colour matching works before signing off

Does the AI Design Studio replace the design team?

No. The AI Design Studio gives you a visual preview so you can agree on placement and size quickly. Final production artwork is still checked by the ITLX team before printing or embroidery to make sure it prints correctly. See what happens after I submit my design for the full workflow.

Frequently asked questions

Is the AI Design Studio free to use?

Yes. Creating mockups in the AI Design Studio does not cost anything — you only pay when you place an order for the actual branded merchandise.

Can I share a mockup with my team before ordering?

Yes. You can save a design to your account and other users in your company workspace can view it. See how to manage your team on ITLX.

Will the printed product look exactly like the mockup?

The mockup is a close visual guide. Actual print colours are confirmed via the colour-matching process because fabric, ink, and branding method all affect the final result.

Can I use the AI Design Studio for embroidery as well as print?

Yes. The mockup shows your design on the product regardless of the final branding method. See branding methods for how print vs embroidery will affect the final look.

Still have questions?

Chat with us using the icon in the bottom right, email [email protected], or WhatsApp +27 63 782 4536.

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